Property Management
Commercial Building Cleaning for Manhattan Property Managers
Lobbies, elevators, corridors and restrooms shape how tenants and visitors see your building. Citywide cleans common areas and tenant spaces to a written scope, with one point of contact and the paperwork your portfolio requires.
- Fully insured
- Bonded
- Workers' comp coverage
- Employees, not subcontractors
- Background-checked staff
- Green cleaning products
- Crews available 24/7
Quick answer
What cleaning does Citywide provide for commercial buildings?
Citywide Maintenance Services cleans commercial buildings in Manhattan and across New York City for property managers and owners. Services cover lobbies and entrances, corridors, common restrooms, stairwells, stone and hard floor care, interior and exterior windows, power washing and tenant-space cleaning. Work is done by bonded, insured Citywide employees, never subcontractors, against a written scope of work.
What property managers need from a cleaning vendor
Property managers are measured on tenant satisfaction, and cleaning complaints are some of the most common they field. A dirty lobby floor, fingerprints on elevator doors, an unstocked common restroom or overflowing trash in a corridor all end up as emails to management. The goal is a building where nobody has a reason to complain.
That takes more than a crew. It takes a vendor that works from a clear written scope, documents what is done, carries the insurance the owner requires, and has one person who answers when something needs attention. Multi-tenant buildings add coordination: different tenant schedules, after-hours access, and freight elevator and loading dock time shared with other trades.
Common areas and what a scope should cover
Frequencies vary by building class, occupancy and traffic. These are the areas we scope first:
| Area | Typical scope items |
|---|---|
| Lobby and entrances | Floors and walk-off mats, entrance glass and doors, security desk, directory and lobby furnishings |
| Corridors and stairwells | Vacuuming or mopping, spot-cleaning walls and doors, handrails, trash removal |
| Common restrooms | Cleaning and disinfecting fixtures, restocking paper and soap, floors |
| Building exterior | Sidewalk and entrance power washing, exterior window washing, as scheduled |
Built for how buildings are managed
One point of contact
A single Citywide contact for scope questions, schedule changes and issues, instead of chasing a crew or a call center.
Written scope of work
Tasks and frequencies spelled out by area, so management, tenants and crews share the same expectations.
Insurance on file
Citywide is bonded and carries full liability and workers' compensation insurance. We provide certificates of insurance naming the parties you require.
Quality control
Crews work from detailed checklists, and we carry out site inspections and act on your feedback.
A vendor you can put in front of tenants
Cleaning staff in a managed building are visible to tenants, security and other vendors. Every Citywide cleaner is a Citywide employee; we do not subcontract any of our work. Employees are background-checked before hiring, trained in our procedures and arrive in uniform.
Crews are available around the clock, so common-area work can be done early morning, after hours or overnight, and tenant-space cleaning can follow each tenant’s schedule. We use environmentally friendly products in all of our work, which is useful for buildings with sustainability goals.
- Employees, not subcontractors
- Background-checked staff
- Day or night schedules
- Green cleaning products
Changing cleaning vendors without disruption
Switching vendors in an occupied building has to be invisible to tenants. This is how we plan a transition:
Walk the property
We tour common areas, tenant spaces and back-of-house areas with your building staff, and review your current scope and any tenant complaints.
Written scope and proposal
You receive a scope of work by area and frequency, with clear, upfront pricing and no hidden fees.
Paperwork and access
We provide insurance documentation, confirm security procedures, keys and access cards, and agree on freight elevator and loading dock use.
Start and review
Crews start on the agreed date working from checklists, and we inspect early and often, adjusting the scope with you as needed.
Specialty work across the building
Buildings need periodic work that a nightly crew does not cover. Citywide provides lobby stone and hard floor care, exterior power washing, window washing and chandelier cleaning. Between tenants, post-construction cleaning gets fit-outs ready for move-in. Our guide on certificates of insurance for cleaning vendors explains what to request.
FAQ
Frequently asked questions
Straight answers to the questions facility and office managers ask us most.
Have a question that is not here? Call (917) 842-4644 or request a proposal.
Can you provide a certificate of insurance naming our ownership and management company?
Yes. Citywide is bonded and carries full liability and workers' compensation insurance. Tell us the certificate holder and additional insureds your building requires, and we will arrange the certificate during onboarding.
Do you clean both common areas and tenant spaces?
Yes. Citywide can clean lobbies, corridors, stairwells and common restrooms, and also clean individual tenant offices or suites under the same program or under separate agreements.
Do you subcontract any building work?
No. Every cleaner is a Citywide employee. We do not subcontract any of our work, and every employee is background-checked before hiring.
Can you prepare a vacant suite for a new tenant?
Yes. Citywide provides post-construction and move-in/move-out cleaning to remove dust, debris and footprints after a fit-out so the space is ready to hand over.
How do you maintain quality across a building?
Crews follow detailed checklists, and Citywide performs site inspections and asks for your feedback so issues are caught and corrected.
Keep exploring
Related pages
Related services
Manhattan areas
Request a building cleaning proposal
Send us the building details and your current scope, and we will walk the property and return a written proposal.
- On-site walkthrough
- Written scope and schedule
- Clear pricing, no hidden fees