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Janitorial Services

Commercial Janitorial Services for Manhattan Buildings

Recurring janitorial programs for multi-tenant buildings and larger commercial spaces, built on a written scope, staffed by Citywide employees and checked through regular inspections.

  • Fully insured
  • Bonded
  • Workers' comp coverage
  • Employees, not subcontractors
  • Background-checked staff
  • Green cleaning products
  • Crews available 24/7

Quick answer

What is included in Citywide's janitorial services?

Citywide Maintenance Services provides recurring janitorial programs for Manhattan and New York City buildings. A typical program covers lobbies and entrances, corridors, stairwells, shared restrooms, trash and recycling handling, floor care and high-touch disinfection, delivered on a schedule set in a written scope of work. Coverage can be nightly, daytime, weekly or a combination.

Janitorial work for the whole building, not just one suite

Office cleaning looks after a single tenant’s space. Janitorial service is broader: the lobby every visitor walks through, the corridors and restrooms tenants share, the trash rooms, stairwells and back-of-house areas that keep a building running. In a multi-tenant Manhattan building, these spaces set the standard tenants judge management by.

Citywide sets up janitorial programs for property managers, building owners and larger commercial occupants who need one accountable crew working from one documented scope, with the same expectations every shift. We plan around the realities of the building: freight elevator hours, loading dock access, alarm procedures and the tenants who work late.

  • Lobbies, entrances and walk-off mats
  • Shared restrooms and corridors
  • Stairwells and landings
  • Trash rooms and back-of-house areas
Open-plan office with rows of desks under an exposed industrial ceiling

Areas a building janitorial program usually covers

  • Lobby and entrances

    Glass doors, directory boards, reception desks, hard floors and walk-off mats, kept presentable through the day's traffic.

  • Common corridors

    Vacuuming or mopping, spot-cleaning walls and doors, dusting ledges and emptying receptacles on each floor.

  • Shared restrooms

    Cleaning and disinfecting fixtures, partitions and floors, and restocking paper and soap to an agreed standard.

  • Stairwells

    Sweeping and mopping stairs and landings, and wiping handrails, on a set rotation.

  • Trash and recycling

    Collection from common areas and, where included, tenant spaces, consolidated according to building procedures.

  • Tenant suites (optional)

    Building-wide programs can include tenant office cleaning so the whole property works from one schedule.

Schedule options

Citywide crews are available around the clock, so coverage is planned around your building, not our convenience. Common structures include:

Schedule options
Coverage optionWhen it fits
Nightly crew after tenants leaveFull cleaning of common areas and tenant floors with minimal disruption
Daytime coverageBusy lobbies and restrooms that need attention during business hours
Nightly plus daytime touch-upsHigh-traffic buildings where a single nightly clean is not enough
Weekly or monthly rotationsStairwells, high dusting, floor maintenance and other periodic tasks

A scope document everyone can work from

Janitorial programs go wrong when expectations live in someone’s head. Before work starts, Citywide prepares a clear, upfront proposal that lists each area, the tasks performed there and how often. Daily, weekly and monthly tasks are separated so nothing periodic gets forgotten. There are no hidden fees in the proposal.

That document becomes the basis for our crew checklists and for your review. When tenants change, a floor is renovated or occupancy shifts, we update the scope rather than leaving the crew to guess. Our scope of work checklist shows the kind of detail we recommend.

Supervision and quality control

Consistency in janitorial work comes from structure, not good intentions.

  1. Checklists

    Each crew works from a detailed checklist drawn from the scope, area by area.

  2. Site inspections

    We inspect the building regularly to confirm the work matches the scope and catch issues early.

  3. Client feedback

    We ask building management for feedback and act on it, rather than waiting for complaints to pile up.

  4. Scope updates

    Findings from inspections and feedback go back into the scope and the crew's checklist.

Staff your building can trust with access

Janitorial crews hold keys, use freight elevators and move through tenant spaces after hours. Every Citywide cleaner is a Citywide employee; we do not subcontract any of our work. We run background checks on every employee we hire, train staff in our own procedures, and crews arrive in uniform. Citywide is bonded and carries full liability and workers’ compensation insurance, and we can provide a certificate of insurance for management review.

Periodic work such as lobby floor care, carpet cleaning and sidewalk and entrance power washing can be added to the same program. One vendor answers for the building, and one scope shows management exactly what is being done and when.

FAQ

Frequently asked questions

Straight answers to the questions facility and office managers ask us most.

Have a question that is not here? Call (917) 842-4644 or request a proposal.

What is the difference between janitorial services and office cleaning?

Office cleaning focuses on one tenant's workspace. Janitorial programs cover a building or larger facility as a whole, including lobbies, shared restrooms, corridors and trash handling, often alongside tenant suites. Many buildings combine both under one scope.

Can you provide daytime coverage as well as night cleaning?

Yes. Citywide crews are available around the clock, so a program can include nightly cleaning, daytime attention to lobbies and restrooms, or both. We recommend the mix during the walkthrough based on traffic and building hours.

Who supervises the crew in our building?

Crews work from detailed checklists based on your scope, and Citywide performs site inspections and asks for your feedback. We confirm who your day-to-day contact will be in the proposal.

Can you meet our building's vendor requirements?

Citywide is bonded and carries full liability and workers' compensation insurance. Share your building's vendor requirements, including certificate of insurance wording, and we will address them before work starts.

Do you use subcontractors for janitorial work?

No. Every cleaner is a Citywide employee, and we perform background checks on every employee we hire.

Request a janitorial proposal

Walk us through your building and we will send a written scope with schedule options and clear pricing.

  • On-site walkthrough
  • Written scope and schedule
  • Clear pricing, no hidden fees
Call Request a Proposal